Managed IT and Infrastructure
Hand all your IT problems over to Ocelot Inc. We monitor, troubleshoot, update and tailor solutions to meet your business’s needs.
Managed IT Services
Hassle-free technology from a team you can trust
Managed IT for your business
Ocelot Inc. provides world-class Managed IT support services. We act as your fully-staffed IT department so you don’t have to spend a disproportionate amount of time struggling to keep your infrastructure from crashing.
Our predictable, fixed fee comes with unlimited IT service calls and makes budgeting a breeze. For businesses with 10-200 employees, we cut IT costs by as much as 50% compared to the cost of an in-house IT department. Additionally, you get access to a depth of knowledge and experience that would otherwise be cost prohibitive for a business of your size.
Our rapid response and downtime diagnosis grant your business unmatched business continuity, remove underlying problems, prevent issues from recurring, and deliver measureable reductions in support calls over short periods of time.
We are constantly looking for ways to hone our process to ensure that we deliver the best possible IT support experience to our customers -- but we don’t stop there. The Ocelot Inc. team welcomes feedback and reports all customer satisfaction (CSAT) scores in real time through an independent reporting platform. Every shred of feedback is guaranteed a response from us.
You pick and choose what you need so we can give you help when and where you need it.
Managed services for IT managers
Need to spend more time on your technology strategy? For those managing technology in-house, Ocelot Inc. offers a variety of support plans. We can provide you with an experienced team, additional reporting tools, a world-class service desk and added project capacity so you can set your sights on developing and implementing a technology strategy for your business.
What do I get?
- A customer portal direct to our experts
- Monthly reports and updates
- A 24-hour helpdesk
- Remote or on-site support
- Diverse and specialised IT expertise
Managed IT Services Outsource your IT
If there's one thing that takes the joy out of running your own business, it's the stress of being responsible for running your IT and finding everything grinds to a halt whenever there's a computer problem. This is time you should spend growing your business.
Ocelot Inc. managed services are here to help. You can simply hand over your IT systems to the experts. We work across all business sizes and industry types.
What do I get?
With our Managed IT service, we take over responsibility for monitoring, managing and solving problems with your IT systems. You can pick and choose what you need so we can give you help when and where you need it.
Guaranteed SLAs
Regular best-practice alignment reviews
Increase productivity through eliminating IT Problems
Single point of contact
Best-Practice Approach to
IT Service Management
Access Our Deep
and Broad Talent
Best in Class
Monitoring | 24/7
Enjoy hassle-free IT by partnering with the team you can trust
Look at the benefits!
Feel that
You're ready?
Trust us, it's a great feeling going to work in the morning and knowing that you can simply switch on your computers and get to business without worrying if your systems are up and running, or whether they've become riddled with viruses overnight. This peace of mind is what Ocelot Inc. Managed IT Services give you. With a 99.1% customer satisfaction rating you can be assured you will be looked after.
- Call us and get your FREE IT assessment so we know exactly what Managed IT Services will benefit your business
- Let us drop by so you can meet the team who will be your IT partners and help your company to grow.
- Start focussing on your business and customers knowing you have the best team taking care of your IT.